merdekatogel Privacy Policy

This page describes what we collect when you use merdekatogel and how we keep that data protected. We at merdekatogel operate an online entertainment platform available where local law permits. When you open an account, deposit funds, play live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), place sportsbook bets (Liga 1, Piala AFF, Piala Indonesia), or access our mobile app, we collect personal information—name, email, phone number, identity document, and payment method details—to verify your account, process withdrawals, and comply with anti-fraud and anti-money-laundering rules.

Our commitment is transparent: we do not sell your data to marketers, we do not share payment details with third parties except payment processors and banks, and we encrypt all sensitive information in transit and at rest. This policy outlines what we collect, how long we store it, who has access, and your rights to request, correct, or delete your information on merdekatogel.

What We Collect on merdekatogel

We at merdekatogel collect the following categories of data when you register and use our platform:

Account Information: Your legal name, date of birth, email address, phone number, and residential address. We require this to verify your identity during account opening and before your first withdrawal.
Identity Documents: Copy of your KTP (Indonesian ID card) or passport, and proof of address (utility bill, bank statement, or rental agreement dated within three months). We store these securely for compliance verification.
Payment Details: Bank account number, DANA / e-wallet / mobile banking / local payment / online payment / e-wallet wallet ID, or mobile banking / local payment / online payment / e-wallet account information. We do not store full card numbers; payment processors handle sensitive payment data via encrypted connections.
Betting and Gaming Activity: Your game history, bet amounts, winnings, losses, and timestamps. We retain this to detect fraud, settle disputes, and comply with licensing rules.
Device and Network Data: IP address, device type, operating system, browser version, and app version. We use this to detect unauthorized access and prevent account takeovers.
Communication Logs: Messages you send to our support team via in-app chat, email, or phone. We keep these to resolve disputes and improve our service.

Note: We at merdekatogel do not collect biometric data, do not track your location beyond IP geolocation, and do not use cookies to build profiles for resale. Our cookies are functional only—to keep you logged in, remember your language preference, and measure page load times.

How We Use Your Data

We at merdekatogel use your personal data for the following purposes: (1) Account verification and Know-Your-Customer (KYC) compliance, (2) Processing deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks, (3) Fraud detection and anti-money-laundering (AML) screening, (4) Resolving disputes and handling account recovery requests, (5) Sending you service notifications (new withdrawal status, deposit confirmation, support replies) in English or Indonesian, (6) Conducting mandatory reporting to financial authorities where required by law, (7) Improving our platform's performance and security.

We do not use your data for direct marketing, affiliate promotions, or profile-building for third-party sale. If you request account deletion, we retain your data for seven years to comply with anti-fraud and tax-reporting obligations, then securely destroy it.

Your Rights and Our Commitments on merdekatogel

Data Retention and Storage

We at merdekatogel keep your account data (name, address, payment methods) for as long as your account is active. After account closure, we retain data for seven years to comply with legal and regulatory requirements, then permanently delete it. Our servers may sit outside your jurisdiction (e.g., in Singapore or Australia); data is encrypted during transfer and storage. We do not move your data to countries with weaker privacy laws without explicit consent from you first.

Third-Party Access and Data Processors

We at merdekatogel share your data only with essential third parties: (1) Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet gateways, and bank partners mobile banking, local payment, online payment, e-wallet) to complete deposits and withdrawals, (2) Compliance and KYC vendors to verify your identity, (3) Fraud-detection services to prevent account takeovers, (4) Our customer-support platform to handle your in-app messages and phone calls. All third parties sign data-processing agreements and may not use your information for their own purposes. We do not sell your data to advertisers, data brokers, or other commercial entities.

Your Rights on merdekatogel

You have the right to request a copy of all personal data we hold on you. You may ask us to correct inaccurate information (e.g., wrong address or phone number) or delete your account and associated data after seven years of inactivity. To exercise these rights, contact our support team via in-app chat, email, or phone in English or Indonesian during listed service hours. We aim to respond to access and deletion requests within our standard processing window; account deletion requests may be delayed if you have pending withdrawals or ongoing disputes.

We at merdekatogel operate one unified account across all game categories—sportsbook, live-dealer tables, esports, and slots. Your personal data is stored once and protected by the same encryption and access controls, reducing your privacy risk across multiple platforms.

merdekatogel Privacy & Compliance Team

Cookies and Tracking

Our merdekatogel website and mobile app use cookies to store your session token (so you stay logged in), remember your language preference (English or Indonesian), and measure page performance. These cookies do not track your behavior across other websites and are not shared with advertisers. You may disable cookies in your browser settings, but this will log you out and prevent you from using merdekatogel. We do not use third-party analytics cookies that build profiles for resale.

Jurisdiction and Legal Compliance

We at merdekatogel operate subject to the laws of the jurisdiction where our services are available. Our services are available only where local law permits online entertainment; you are responsible for verifying that your access complies with your own jurisdiction's regulations. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang, and you have privacy concerns, contact our support team for clarification on how local laws affect your data rights.

Contact and Policy Updates

If you have questions about this privacy policy, your data rights, or how we handle your information on merdekatogel, contact us via in-app chat, email, or phone in English or Indonesian. We may update this policy from time to time to reflect changes in our platform or legal requirements. We will notify you of material changes via email or a prominent notice on our website. Your continued use of merdekatogel after such notice constitutes acceptance of the revised policy.